Shareholder information

KEY DATES

Full year results and dividend announcement 23 August 2012

Notice of meeting mailing to shareholders commences 4 September 2012

Final dividend for ordinary shares

■ Record date 5 September 2012

■ Payment date 3 October 2012

Annual general meeting 23 October 2012

Payment date for IAGPC dividend 1 November 2012

Half year end 31 December 2012

Half year results announcement 21 February 2013*

Interim dividend for ordinary shares

■ Record date 6 March 2013*

■ Payment date 3 April 2013*

Payment date for IAGPC dividend 1 May 2013

2013 financial year end 30 June 2013

Full year results announcement 22 August 2013*

* Please note: Dates are subject to change. Any changes will be published via a notice to the ASX.

2012 ANNUAL GENERAL MEETING

IAG’s 2012 annual general meeting will be held on Tuesday, 23 October 2012 at the Wesley Conference Centre, 220 Pitt Street, Sydney NSW 2000, commencing at 10.00am. Details of the meeting, including information about how to vote, will be contained in our notice of meeting, which will be mailed to shareholders, and available online at www.iag.com.au from Tuesday, 4 September 2012.

ABOUT THIS REVIEW

This annual review contains a summary of the 2012 financial year performance of Insurance Australia Group Limited (IAG, or the Group). More detailed financial information is available in IAG’s annual report, which can be viewed at www.iag.com.au/results-and-reports. To obtain a printed copy of the annual report, please contact the share registry at the address shown below. Detailed information about IAG’s business sustainability performance is available at www.iag.com.au/sustainable. All figures in this review are in Australian currency unless otherwise stated.

REGISTERED OFFICE

Insurance Australia Group Limited

Level 26, 388 George Street Sydney NSW 2000 Australia


Telephone +61 (0)2 9292 9222

Facsimile +61 (0)2 9292 8072

Email investor.relations@iag.com.au

Website www.iag.com.au

SHARE REGISTRY

Computershare Investor Services Pty Limited

GPO Box 4709 Melbourne

VIC 3001 Australia

Hand deliveries:

Level 4, 60 Carrington Street Sydney

NSW 2000 Australia


Telephone:

(within Australia) 1300 360 688 or

(outside Australia) +61 (0)3 9415 4210

Facsimile (general) +61 (0)3 9473 2470

Email iag@computershare.com.au

GLOSSARY

APRA is the Australian Prudential Regulation Authority.

Credit spread is the difference between the average yield to maturity of the portfolio of non-government securities and the average yield to maturity of the liability profile, valued using Commonwealth Government of Australia yields.

Gross Written Premium (GWP) is the total amount of insurance premiums that we sold to customers and is our measure for Group revenue.

Insurance margin represents our insurance profit as a percentage of our net earned premium.

Insurance profit is our underwriting result plus the investment income on assets backing our technical reserves.

Life and General Insurance Capital (LAGIC) is APRA’s revised regulatory capital regime, which comes into effect from 1 January 2013.

Long tail classes of insurance are those such as CTP and workers’ compensation where the average period is generally greater than 12 months between the time when earned premiums are collected and final settlement of claims occurs.

MCR is the Minimum Capital Requirement as defined by APRA.

Net earned premium (NEP) is gross earned premium less reinsurance expense.

Net profit after tax is our net result, after allowing for income taxes and the share of profit owing to non-controlling interests.

Risks in force refers to the subject matter that an insurance policy or contract protects (for example, number of vehicles, houses, employees). An insurance policy may cover one risk or many risks, depending on the terms of the policy. Risks in force are a measure of the total number of risks covered by an insurance company at a point in time.

Shareholders’ funds is the investment portfolio of assets we hold in excess of the amount backing technical reserves; it represents shareholders’ equity not used in day-to-day operations.

Technical reserves are the investments we hold to back the outstanding claims liability and unearned premium, net of recoveries and premium debtors.

Underlying margin is defined by IAG as the reported insurance margin adjusted for net natural peril claim costs less related allowances; reserve releases in excess of 1% of NEP; and credit spread movements.