Contact us

Insurance Australia Group Limited (IAG)
Level 9, Tower Two
Darling Park
201 Sussex Street
Sydney  NSW  2000
Australia

Telephone: +61 (0)2 9292 9222

Follow @IAGAust

Choose from the following:

• Claims and policy enquiries
• Reinsurance claims
• Shareholder enquiries
• Investor relations
• Media enquiries
• Service of Legal Documents
• Sustainability and Social Impact
• Speaking requests and award nominations
• IAG brand
• Careers
• Warning
• Research community

Claims and policy enquiries – customers

For all enquiries about insurance policies, products and claims, please select your region or one of our brands below.

Australia

New Zealand

Reinsurance claims

For assistance with reinsurance claims, reinsurance runoff, commutations, scheme of arrangement claims for IAG, NRMA Insurance, CGU, VACC/Fortis, NZI and State (New Zealand):

IAGRe Claims
Level 13, Tower Two
Darling Park
201 Sussex Street
Sydney NSW 2000
Australia

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Shareholder enquiries

For enquiries about your share holding, including information about your dividend statements and updating your details (such as change of address) contact our share registry:

Insurance Australia Group Limited Share Registry
c/o Computershare Investor Services Pty Limited
GPO Box 4709
Melbourne VIC 3001
Australia

Tel: (within Australia) 1300 360 688
Tel: (outside Australia) +61 3 9415 4210
Fax: +61 (0)3 9473 2470
email:iag@computershare.com.au

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Investor relations

Investor Relations

Tel: +61 (0)2 9292 9448
email: investor.relations@iag.com.au

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Media enquiries

Media Relations

Tel: +61 (02) 9292 9742 

email: corporateaffairs@iag.com.au 

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Service of Legal Documents

In person or by post:

The Proper Officer
Level 13, Tower Two
Darling Park
201 Sussex Street
Sydney NSW 2000

email: properofficer@iag.com.au

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Sustainability and Social Impact  

For enquiries about our sustainability activity, email: groupsustainability@iag.com.au

For enquiries about our community activity, email: socialimpact@iag.com.au  

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Speaking requests and award nominations

Please direct all queries to corporateaffairs@iag.com.au

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IAG brand

For information about the use of the IAG logo, please email: IAGbrand@iag.com.au

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Careers

For career opportunities, see the careers section of this website or email recruitment@iag.com.au 

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Warning – US job offers

We have become aware that someone in the United States is approaching people claiming to represent IAG and saying that the company is setting up offices throughout the US and is seeking people to work from home in a variety of roles.

These offers are NOT being made on behalf of IAG. The company does not have any operations in the US, is not in the process of establishing offices in the US, and is not hiring any employees there.

If you receive any offer of a role that claims to come from IAG, we suggest you report it to your local authorities.

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