Diversity, equity and inclusion

Creating an inclusive culture isn’t just a ‘nice to do’, it’s business essential. We aim to attract, develop and retain the best people who are passionate about our customers and have a diverse range of skills, lived experiences and frames of reference. It'll help us to drive innovation and competitive advantage, and in turn, drive improved financial performance.

IAG’s Group Diversity Equity & Inclusion Policy outlines IAG’s commitment to embracing differences and building an organisational culture that is inclusive and equitable – recognising and respecting the diversity of our employees, customers, suppliers, and communities that we serve.

Read IAG's DEI Policy.

Women in Senior Management

We’re committed to aspirational gender equity targets across IAG for women in senior management, in alignment with WGEA indicators.

The Workplace Gender Equality Act 2012 (WGE Act) places a focus on promoting and improving gender equality and outcomes for both women and men in Australian workplaces. In accordance with the requirements of the WGE Act, IAG lodged its annual public report with the Workplace Gender Equality Agency on 18 June 2024.

WGEA report 2023-2024 (1.12 MB)

Read the IAG WGEA employer statement on gender pay equity

Aboriginal and Torres Strait Islander Employment

In 2013, IAG was the first major insurer to introduce a Reconciliation Action Plan, and in June 2022 introduced its latest Stretch RAP.

Our RAP shares that we're committed to uplifting the employment experience of our Aboriginal and Torres Strait Islander employees and potential new employees via:

• Targeted attraction, development, and retention initiatives, led by Aboriginal and Torres Strait Islander specialists
• Driving cultural safety at all levels and across all business divisions
• Commercial investment in Indigenous partnerships and scholarships

Read IAG's Stretch RAP - 2022-2025. 

Employee Network Groups

We amplify inclusion at IAG through the rich tapestry of diversity represented in our many Employee Network Groups (ENGs).

Our ENGs increase the voice of our diverse communities and provide opportunity for our people to contribute, connect and drive inclusion. Our ENGs are focused on Aboriginal and Torres Strait Islander peoples, accessibility and wellbeing, cultural diversity, gender equity and pride.

Early Careers

In Australia we support several early career programs, including CareerTrackers, CareerSeekers, Stepping Into and Alumni Connect, all of which provide students of diverse backgrounds the opportunity to intern at IAG. In Aotearoa New Zealand we partner with the TupuToa Internship program and First Foundation Scholarship program.

Supporting adjustments for diverse candidates

We aim to deliver a fair, equitable and inclusive experience for all and actively provide adjustments and support for applicants of diverse backgrounds through our recruitment process and beyond. Some examples of considerations and adjustments are as follows:

• scenario-based written assessment instead of a psychometric assessment
• supporting use own laptop or assistive technology
• ensuring the interview and assessment rooms meet individual needs
• providing multilingual/ Auslan support, sound amplification devices

If you have any questions or concerns about participating in the application/interview process, or need any adjustments to be made, please get in touch with our Talent Acquisition team on +61 (0)2 9292 9222 or email recruitment@iag.com.au.

DEI targets 

Through benchmarking and people analytics, we continuously track and measure the impact of Diversity, Equity and Inclusion initiatives across IAG.

External recognition

IAG invests in a diverse range of memberships, partnerships, scholarships and benchmarking indices to help deliver on our Diversity Equity & Inclusion strategy. By building, tracking and and measuring the impact of our DEI initiatives strongly align to our people, customer and community needs,  contributing to a safe, equitable and inclusive culture.

Our partnerships and memberships include:

• LGBTQ+: Australian Workplace Equality Index and Rainbow Tick NZ
• Gender Equity: Workplace Gender Equality Agency
• Champions for Change Aotearoa (NZ) and Champions of Change (AU)
• Aboriginal and Torres Strait Islander peoples: IAG's Stretch RAP
• Accessibility: Alumni Connect
• Early Careers: Career Trackers, Career Seekers and TupuToa
• Recognition at Work: OC Tanner

To view all IAG's awards, go to our awards page