Asia

Justin Breheny
CEO, ASIA
We are entering an exciting phase of our Asian ambitions as we shift from a market entry focus to one of driving operational performance from our enlarged regional presence.

Results

Our established businesses continued to perform strongly. In Malaysia, our joint venture business, AmG, further strengthened its insurance margin to 18.1%, up from 13.2% in financial year 2011, on the back of significantly improved claim processes.

In Thailand, our business reported GWP growth of nearly 22% in local currency terms. The reported result included the impact of the catastrophic Thai floods that occurred during the year, which cost the Group a net $62 million. Excluding the impact of the floods, the Thai business performed soundly, and improved its insurance margin to 9.3%.

In our developing high growth markets, SBI General, our joint venture business in India, registered GWP growth of nearly 300% in local currency; while our new ventures in China and Vietnam offer exciting prospects for the future.

THIS YEAR

We made significant progress in our strategy of achieving long term profitable growth in Asia, through a combination of acquisitions and organic growth:

■ we finalised our 20% strategic investment in Bohai Property Insurance in China, giving us access to a network of 265 provincial and sub-branches, with over 3,000 employees;

■ in Vietnam, we acquired a 30% strategic interest in AAA Assurance, the country’s ninth largest general insurer, and sixth largest motor insurer; and

■ we announced plans to expand our presence in Malaysia by purchasing 100% of Kurnia Insurans (Malaysia), through our Malaysian joint venture, AmG, which will make AmG the top general insurer in the country with 13.5% market share, and the largest motor insurer, with 22% market share – almost double that of its nearest motor rival. We expect this transaction to be completed in the first half of the 2013 financial year.

We are in five of the six priority markets we have identified in Asia, each at differing stages of development, growth and return:

■ our established markets of Thailand and Malaysia are well developed and are already producing strong returns;

■ the emerging giants of India and China have very strong growth rates; and

■ Vietnam is a younger market, with a very low level of insurance penetration and high GDP growth rate.

This portfolio approach allows us to use the returns from the more mature and profitable businesses in the established markets to support the still developing, currently less profitable, but longer term high potential businesses, in the emerging and developing markets.

NEXT STEPS

To achieve long term profitable growth, our priorities are:

■ in Malaysia, to successfully integrate Kurnia and capture the benefits of market leadership in motor;

■ in Thailand, to grow the business to be the second largest motor underwriter, and achieve a top three position in the overall market;

■ in India, to achieve profitability by the 2015 financial year;

■ in China, to achieve profitability by the 2015 financial year;

■ in Vietnam, to become a top three motor insurer; and

■ achieve market entry in Indonesia, if an appropriate opportunity arises.


OVERVIEW

The Group has interests in established businesses in five of its six targeted markets, in Thailand, Malaysia, India, China and Vietnam. IAG’s Asia business accounted for nearly 4% of the Group’s GWP, on a proportional basis, in financial year 2012.

The result from Asia was heavily affected by the Thai floods, which cost the Group a net $62 million. On an underlying basis, Thailand continued to perform soundly, while the Malaysian joint venture, AmG, reported a strong insurance margin of over 18%.

Financial results

gross written premium ($m)

non-Financial results

BUSINESS VOLUME (m)

Greenhouse gas emissions (tonnes c02e)

The increase in 2012 greenhouse gas emissions for Asia reflects the inclusion of emissions from the Asia head office in Singapore.

staff turnover (%)

frontline advocacY 2012

We do not report on community investment and frontline advocacy for our Asian business.

Ownership details

  1. IAG holds 98.6% voting rights in Safety Insurance, based in Thailand.
  2. IAG owns 49% of the general insurance arm of Malaysian-based AmBank Group, AmG Insurance Berhad (AmG), which trades under the AmAssurance brand.
  3. IAG owns 26% of SBI General Insurance Company, a joint venture with State Bank of India.
  4. IAG owns 20% of Bohai Property Insurance Company Ltd, based in China.
  5. IAG owns 30% of AAA Assurance Corporation, based in Vietnam.