IAG’s Executive team, shown here, has played a critical role in creating the successful organisation we have today, and together its members have the experience and skills needed to lead the more agile and customer-focused company we are becoming.
LEONA MURPHY
CHIEF TRANSFORMATION OFFICER
“The Transformation team has been established to help build the new IAG, ensuring we successfully create a purpose-led organisation, implement our new operating model and bring together the best of IAG and the Wesfarmers insurance underwriting business.”
“We will continue to make strategic choices that position us to respond to customer and partner needs, while delivering value for our shareholders, our people and the communities in which we operate.”
“Managing risk is central to the way we deliver value to shareholders, and to the sustainability of our business. An effective risk function protects the organisation and adds value to the decision-making process, leading to enhanced outcomes.”
“We have established a strong portfolio of businesses in five of our six target countries in Asia and made good progress in pursuing our final target, Indonesia, and we are building a real competitive advantage in these markets.”
“Having led through a period of significant market change, our focus is on continuing to improve the customer experience and strengthening the foundation of our industry leadership in New Zealand.”
“Enterprise Operations will deliver improved effectiveness and efficiency around support services to enable IAG’s Personal and Commercial Insurance divisions in Australia to focus on meeting the needs of customers and partners.”
“We enter 2015 in a strong financial position, well-placed to obtain full value from the significantly increased scale we have created with the acquisition of the Wesfarmers insurance underwriting business.”
“We have a unique opportunity to lead the commercial insurance market, bringing together the best of CGU and the Wesfarmers insurance underwriting business, and helping our people, our customers and our partners realise their full potential.”
“IAG will use its increased size and focus to generate better customer experiences and take a greater leadership role, identifying opportunities to influence the way our industry operates and drive positive change in the communities we protect.”
“The 2015 financial year marks a new chapter in our legacy as Australia Direct becomes the core of IAG’s Personal Insurance division – the leading personal insurance provider with an unrivalled stable of brands and distribution channels to protect Australian families.”
