Diversity, equity and inclusion
Our Diversity, Equity, and Inclusion (DEI) strategy is anchored in our purpose 'to make your work a safer place'.
Our DEI vision is “We foster an inclusive and supportive culture where everyone feels safe, empowered to serve customers, contribute to community prosperity and advance their careers”.
We focus on
An inclusive workplace
Inclusive leadership
Community and customer inclusion
Read IAG's DEI Policy
IAG’s Group Diversity Equity & Inclusion Policy outlines IAG’s commitment to embracing differences and building an organisational culture that is inclusive and equitable – recognising and respecting the diversity of our employees, customers, suppliers, and communities that we serve.
We support our DEI vision by:
- We’re committed to diverse leadership with a transparent gender representation target of 40 to 60% representation of either gender at each level of senior management
- Advancing gender equity through working to reduce the gender pay gap. See our Gender Pay Gap Statement for details
- We are compliant under the Workplace Gender Equality Act 2012 (WGE Act). In accordance with the requirements of the WGE Act, IAG lodged its annual public report with the Workplace Gender Equality Agency on 18 June 2024
- In 2024, we became certified as a Family Inclusive Workplace by Family Friendly Workplaces which demonstrates our commitment to improving work-life wellbeing, inclusion and equitable outcomes for our families
- Our MyFlex Program covers four aspects of flexibility allowing employees and teams a choice to determine how they work most effectively no matter their role
- We’re committed in continuing to progress LGBTQ+ Inclusion in the workplace. IAG is an accredited Australian AWEI Bronze Tier LGBTQ+ Employer and a Rainbow Tick NZ LGBTQ+ Employer
- Disability Inclusion is important to us we’re and currently developing an Access and Inclusion Plan that will be launched in 2025
- We’re a founding partner of the Alumni Connect program via the Australian Disability Network
- We support early careers. In Australia we support the Stepping Into Internship program and in Aotearoa New Zealand we partner with First Foundation Scholarship program and TupuToa Internship program
- We cultivate connection between community of colleagues via our Employee Network Groups (ENG’s)
Our commitment to reconciliation
IAG is guided by the knowledge and voice of Aboriginal and Torres Strait Islander and Maori peoples to collaborate on Indigenous-led solutions that enable growth, develop resilience and provide meaningful change.
In 2013, IAG was the first major insurer to introduce a Reconciliation Action Plan, and in June 2022 introduced its latest Stretch RAP.
Our RAP shares that we're committed to uplifting the employment experience of our Aboriginal and Torres Strait Islander employees and potential new employees via:
- Targeted attraction, development, and retention initiatives
- Driving cultural safety at all levels and across all business divisions
- Commercial investment in Indigenous partnerships and scholarships
He Rautaki Māori
In 2021, IAG NZ endorsed He Rautaki Māori (IAG’s Māori Strategy) in recognition of our commitment to Te Tiriti o Waitangi (The Treaty of Waitangi). Through He Rautaki Māori, IAG aims to uplift the prosperity and wellbeing of Māori and Māori communities through the following pou (pillars):
- Embracing Te Ao Māori (the Māori word)
- Fostering Māori Leadership
- Supporting Māori business
- Being a leading supplier to Māori
Community connection
We work with our people and communities to further understand the needs of our diverse customer and communities when it matters most. We do this by:
- Offering paid volunteer leave
- Offering emergency services volunteer leave
- Donation matching for registered charities in Australia and New Zealand
- Supporting our people to fundraise and give back to the community
- Offering Payroll Giving for employees to support a charity of their choice
- Supporting customers experiencing vulnerability
Inclusive partnerships
IAG invests in a diverse range of memberships and partnerships to help deliver on our Diversity Equity & Inclusion strategy. By building, tracking and measuring the impact of our DEI initiatives strongly align to our people, customer and community needs, contributing to a safe, equitable and inclusive culture. We work closely with:
- Diversity Council of Australia
- Australian Disability Network
- Diversity Work’s NZ
- Rainbow Tick NZ
- Pride in Diversity
- Recognition at Work: OC Tanner
- Accessibility: Alumni Connect & Access & Inclusion Index
- Circle In
- Champions for Change Aotearoa (NZ) and Champions of Change (AU)