The IAG Way

We make your world a safer place

We're proud of this purpose. We’re proud that what we do and the decisions we make means your world - at home, work, leisure, in the community - can be safer. It keeps us focused so we know why we do what we do for our customers, people and communities.

We’re proud of our rich 160-year+ history supporting Australians and New Zealanders in their communities and lives. We use the power of our connected brands to help communities thrive, survive and grow.

Our culture

We call our culture The IAG Way and describe it as living with HEART. For us, culture is the sum of what you think, see and do as a group. It’s our identity, rituals and mindset.

To live our purpose, we have a mindset that’s ready for anything.

Afterall, we’re in the insurance industry. Being prepared, connected, resilient and forward-thinking is what defines us and shapes our approach to everything we do. 

We're ready for you!

The value we provide our people is in being ready. It means we’re a place where you can be you and feel safe, grow your career in many ways, feel connected to others through inspired work, and create meaningful impact for the community. We live this through The IAG Way and being ready for each other.

We show up and live with HEART

Our values inform how we think and set expectations on the behaviours we show towards each other. Living with HEART is what sums them up.

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Living The IAG Way helps us deliver our strategy

We treat our strategy as a map to stay on course, innovate and grow for our customers, people and shareholders. Learn more about our strategy here.

We’re ready for you.