Our Strategic Framework
How we will create value for our shareholders
OUR PURPOSE
We make your world a safer place
OUR OPPORTUNITY
Embrace innovation
Our customers – like IAG – are facing changes at a rapid pace, driven by new technologies and shifting demographic trends. Whether in Australia, New Zealand or Asia, they face the same choice that we do as an organisation: do we let change happen to us, or do we embrace it and participate in making things better?
IAG is determined to lead, helping customers navigate through this journey and using innovation to make their lives safer and better.
OUR OBJECTIVE
World-class customer experiences
All the elements of our strategy are driven by our customers’ needs. As well as delivering world class customer experiences, we will make IAG as successful as possible so we can reinvest in our leadership position.