Closer
The theme for this year’s report is Closer, the first word in our spirit: Closer, Braver, Faster. Our spirit sets out how we will work with each other, our customers, our partners, our shareholders and our communities. We will be closer in the way we create real connections with everyone; we will be braver in the way we shape our future; and we will be faster in the way we make things happen.
The covers for this year’s annual review and annual report feature NRMA Insurance customer, Vicki Uriarte, and Maggie and Marco from her Urban Cooking Collective business in Maroubra, Sydney. Vicki took out an NRMA Business Pack policy in 2014.
She started her first company when she was 19 and now runs a successful business that employs eight people and provides what she describes as “exciting food” for around 400 events a year.
Vicki says the greatest things she has ever done were to take risks and go out on her own, rather than waiting for other people to help her do things: “Being entrepreneurial is the only way you are going to go forward,” she said.
She says her decision to insure with NRMA Insurance was brand driven. “NRMA has been a brand that has been in my life since I was a child so I was drawn to it,” she said. “Also, it was easy. The people I spoke to were friendly and helpful – all I had to do was tell them what I did, how I did it and what I needed and they came up with a solution for me.”
