THE YEAR IN NUMBERS
FINANCIAL STRENGTH
SHAREHOLDERS
CUSTOMERS
COMMUNITY
1The 2016 financial year insurance profit and insurance margin in this review are presented on a management reported (non-IFRS) basis which is not directly comparable to the equivalent statutory (IFRS) figure in IAG’s 2016 annual report. A reconciliation between the two is provided on page 7 of the 2016 annual report.