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This report has been developed based on the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines Version 3.0. These guidelines are the internationally accepted best practice measurement system for social, environmental and economic reporting. The report includes issues of materiality and relevance as identified by our stakeholders.
Our approach to the report continues to evolve, and we welcome additional feedback and suggestions on how the Group can improve its reporting (sustainability@iag.com.au).
Case Studies
Safer Communities
Equity and Hastings Champion Safer Biking. Motorcyclists represent 1% of motor traffic in the UK but suffer 20% of deaths and serious injuries from traffic accidents.
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Equity and Hastings Champion Safer Biking. Motorcyclists represent 1% of motor traffic in the UK but suffer 20% of deaths and serious injuries from traffic accidents.
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Microinsurance — Investigating the Opportunity
There are economic and social benefits to be had from the growing recognition that there is both a need and a demand for microinsurance products in Asia.
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There are economic and social benefits to be had from the growing recognition that there is both a need and a demand for microinsurance products in Asia.
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Flexibility — A Key Ingredient
'The Australian' newspaper reported research carried out for IAG by Aeques Partners under the headline "give workers an inch and they will give back a mile".
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'The Australian' newspaper reported research carried out for IAG by Aeques Partners under the headline "give workers an inch and they will give back a mile".
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Helping People Enjoy Their Jobs
The ultimate test of the engagement and commitment of staff is whether they recommend the job to their family and friends.
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The ultimate test of the engagement and commitment of staff is whether they recommend the job to their family and friends.
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Road to Recovery
IAG is a partner in an important research program to identify the importance of prompt assessment and early intervention with specialist treatment in the recovery of accident victims.
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IAG is a partner in an important research program to identify the importance of prompt assessment and early intervention with specialist treatment in the recovery of accident victims.
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Safehome Fire Prevention Program
Queensland householders are offered a free fire safety audit of their home courtesy of the Queensland Fire and Rescue Service and NRMA Insurance.
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Queensland householders are offered a free fire safety audit of their home courtesy of the Queensland Fire and Rescue Service and NRMA Insurance.
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Sustainable Workforce Highlights
IAG recognises that long term business success depends on attracting and retaining high performing people.
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IAG recognises that long term business success depends on attracting and retaining high performing people.
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Customer Offerings
Insurance is a competitive industry. IAG's experience is that customers want products that protect them, their families and property.
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Insurance is a competitive industry. IAG's experience is that customers want products that protect them, their families and property.
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Return to Sender
A snap audit identified a large volume of unsolicited corporate junk mail coming into IAG's George Street Sydney mailroom.
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A snap audit identified a large volume of unsolicited corporate junk mail coming into IAG's George Street Sydney mailroom.
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Storms
Devastating storms in the Hunter, Newcastle and Central Coast regions of NSW saw tens of thousands of NRMA Insurance customers suffer personal trauma and property loss in June 2007.
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Devastating storms in the Hunter, Newcastle and Central Coast regions of NSW saw tens of thousands of NRMA Insurance customers suffer personal trauma and property loss in June 2007.
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International Partnership
IAG has accepted a leadership role in developing the business case for sustainability in the insurance sector around the world.
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IAG has accepted a leadership role in developing the business case for sustainability in the insurance sector around the world.
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Supply Chain
IAG is working on the challenge of establishing consistent sustainability principles in our supplier partnerships.
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IAG is working on the challenge of establishing consistent sustainability principles in our supplier partnerships.
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The Power of Off
IT technology innovation can go hand in hand with meeting environmental and business sustainability targets.
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IT technology innovation can go hand in hand with meeting environmental and business sustainability targets.
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Business Underinsurance
The future of too many small businesses is at risk because they are under insured.
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The future of too many small businesses is at risk because they are under insured.
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